Chain & Clasp repairs in Grays

Whether your gold chain has snapped or your bracelet clasp has worn down, we can help. We offer in-house chain and clasp chain & clasp repairs from just £30 — with polishing, soldering and full assessments included. Postal chain & clasp repairs welcome too.

Book a Repair Consultation

Why Choose Samuel Perry for Chain chain & clasp repairs?

Starts at £30 – includes professional polish
Estimates available in-store
We handle all work in-house
Secure postal service across the UK

How Long Will It Take to Visit?

It usually takes 22 mins by car to reach our Basildon store from Grays. Whether you travel by car, train or bus, we make your visit easy and worth the journey.

Travel Times to Our Basildon Store

Method	Estimated Time
By Car	22 mins by car
By Train	Basildon Station, 2 mins walk from Eastgate
By Bus	Eastgate bus station right outside our door

What We Fix

Snapped or broken gold/silver chains
Worn or faulty clasps
Chains tangled or knotted over time
Soldering missing links or snapped areas
Clasp replacement, reinforcement or tightening

You're in Safe Hands

We understand how sentimental your jewellery can be. Every chain repair is handled with precision, care and full transparency. You’ll receive a estimate and we’ll explain exactly what’s needed before we begin.

All chain & clasp repairs are carried out in-house by experienced professionals — no outsourcing, no surprises. And if your item needs extra attention, we’ll let you know upfront. That’s the Samuel Perry difference.

A Better Repair, A Better Experience

Most jewellers post your chains off-site, adding time and risk. At Samuel Perry, we repair in-house. That means faster turnaround, expert quality control, and total peace of mind. You’ll walk away with a perfectly fitted chain and a sparkle like new.

Did You Know?

Gold is one of the most malleable metals — a single gram can be beaten into a sheet one square meter.
White gold is usually plated with rhodium for a brighter finish — we check and restore this during your resize.

FAQs

How much does a chain or clasp repair cost?
From £30 depending on the metal, breakage and clasp type. We’ll give a quote when we inspect the piece.

Can I post my chain to you?
Yes. Postal chain chain & clasp repairs are popular and easy. Book online and we’ll guide you step-by-step.

Do you repair silver and gold chains?
Yes, we repair all precious metals including 9ct/18ct gold, silver and platinum chains.

Will you polish or solder broken parts?
Yes — we solder links, reattach clasps and polish everything as standard.

Book a Repair With Confidence

Call 01268 267255, email basildon@thefamilyjeweller.co.uk, or visit us at 5 Eastgate Shopping Centre, Basildon, SS14 1JJ.

Book a Chain Repair Appointment

Speak with Our Experts

Whether it's a custom piece, a jewellery repair, or a gold valuation — we're here to help. Submit your enquiry and one of our trusted team members will be in touch shortly.

Real advice. No obligation. Just honest guidance from Essex’s most awarded jeweller.

Your privacy matters. We’ll never share your details — only use them to offer you the service you’ve requested.

Visit Our Store in Eastgate Shopping Centre

Find us at the heart of Basildon inside Eastgate Shopping Centre — near the ASDA entrance. Walk in for expert advice, a free consultation or jewellery cleaning, and enjoy 3 HOURS FREE PARKING right on-site. No booking needed — we’re here 7 days a week.