Chain & Clasp repairs in Runwell

Whether your gold chain has snapped or your bracelet clasp has worn down, we can help. We offer in-house chain and clasp chain & clasp repairs from just £30 — with polishing, soldering and full assessments included. Postal chain & clasp repairs welcome too.

Book a Repair Consultation

Why Choose Samuel Perry for Chain chain & clasp repairs?

From £30 – includes polish and cleaning
Claw security checks always included
in-store quotes
We never post your chains elsewhere
Postal options for all UK regions

How Long Will It Take to Visit?

Based in Runwell? We’re about 16 mins by car away and easy to reach. Visit us for expert resizing and peace of mind.

Travel Times to Our Basildon Store

Method	Estimated Time
By Car	16 mins by car
By Train	Basildon Station, 2 mins walk from Eastgate
By Bus	Eastgate bus station right outside our door

What We Fix

Snapped or broken gold/silver chains
Worn or faulty clasps
Chains tangled or knotted over time
Soldering missing links or snapped areas
Clasp replacement, reinforcement or tightening

You're in Safe Hands

We understand how sentimental your jewellery can be. Every chain repair is handled with precision, care and full transparency. You’ll receive a estimate and we’ll explain exactly what’s needed before we begin.

All chain & clasp repairs are carried out in-house by experienced professionals — no outsourcing, no surprises. And if your item needs extra attention, we’ll let you know upfront. That’s the Samuel Perry difference.

A Better Repair, A Better Experience

Many stores send chains away for resizing, risking delays or errors. At Samuel Perry, we repair on-site with care, precision, and integrity. Our jewellers treat every piece with the same respect as if it were their own.

Did You Know?

Vintage may need resizing due to shrinkage in metal over decades — we specialise in careful restoration.
Platinum is 30 times rarer than gold and is incredibly resistant to tarnish and wear.
White gold is usually plated with rhodium for a brighter finish — we check and restore this during your resize.

FAQs

How much does a chain or clasp repair cost?
From £30 depending on the metal, breakage and clasp type. We’ll give a quote when we inspect the piece.

Can I post my chain to you?
Yes. Postal chain chain & clasp repairs are popular and easy. Book online and we’ll guide you step-by-step.

Do you repair silver and gold chains?
Yes, we repair all precious metals including 9ct/18ct gold, silver and platinum chains.

Will you polish or solder broken parts?
Yes — we solder links, reattach clasps and polish everything as standard.

Book a Repair With Confidence

Call 01268 267255, email basildon@thefamilyjeweller.co.uk, or visit us at 5 Eastgate Shopping Centre, Basildon, SS14 1JJ.

Book a Chain Repair Appointment

Speak with Our Experts

Whether it's a custom piece, a jewellery repair, or a gold valuation — we're here to help. Submit your enquiry and one of our trusted team members will be in touch shortly.

Real advice. No obligation. Just honest guidance from Essex’s most awarded jeweller.

Your privacy matters. We’ll never share your details — only use them to offer you the service you’ve requested.

Visit Our Store in Eastgate Shopping Centre

Find us at the heart of Basildon inside Eastgate Shopping Centre — near the ASDA entrance. Walk in for expert advice, a free consultation or jewellery cleaning, and enjoy 3 HOURS FREE PARKING right on-site. No booking needed — we’re here 7 days a week.