Do I need an appointment?

Walk-ins are welcome, but we recommend booking for bespoke and design services.

What finance options do you offer?

We offer Klarna, Clearpay, Laybuy and PayL8R, including finance up to 2 years.

Where are you located?

We are inside Basildon Eastgate Shopping Centre with 3 hours free parking.

Your Trusted Jeweller in Basildon

Name: Samuel Perry - The Family Jeweller
Address: Eastgate Shopping Centre, Basildon, SS14 1JJ, GB
Telephone: 01268 267255
Price range: ££

Luxury Bespoke Jewellery, Repairs & Wedding Rings | 400+ 5★ Reviews | Basildon Eastgate Shopping Centre

Jewellery for Every Story

Whether you're planning a proposal, restoring a family heirloom, or designing something truly personal, our in-house team at Samuel Perry offers a unique jewellery experience for customers in Basildon and surrounding Essex areas.

– Bespoke engagement rings & wedding bands made with you, for you
– Permanent jewellery & welded bracelets in-store
– Jewellery from top British designers: Alex Monroe, Lucy Quartermaine, Kali Forbes
– Professional ear piercing in a relaxed, hygienic studio
– Explore our full jewellery collections
– Memorial & Ashes Jewellery to celebrate the lives of loved ones through timeless keepsakes

Jewellery & Watch Repairs in Basildon – Handled On Site

Our workshop is located inside Basildon Eastgate. We carry out jewellery and watch repairs in-house, including luxury brands such as Rolex, Omega, TAG Heuer, Breitling and Gucci. We offer battery replacements, servicing, refurbishments, bracelet repairs and more.

– Ring resizing & claw work
– Chain & clasp repairs
– Stone resetting & polishing
– Rhodium plating & full restorations
– Watch batteries, refurbishments & strap adjustments

🔧 Book Repairs & Services

Connie C, Basildon, 5*
“I cannot rate this jewellers enough. Staff that really care about what you are looking for and go out of their way to make it as special as they can. The workshop is on site so no sending away, they are involved in the creation and changes you are looking for. Friendly and obviously know what they are talking about. If you are looking for that special something for yourself or someone else this is the place to come too.”

Valuations & Gold Re-modelling

We also provide jewellery valuations for insurance and probate, performed in-store by our experienced team. If you have old or unwanted gold, we also offer gold buying, upcycling and re-modelling services. Contact us to discuss your gold today.

Why Basildon Trusts Samuel Perry for Fine Jewellery

Our story started with two experienced goldsmiths and a shared belief: jewellery should be personal, meaningful, and made with care. That’s why every item we sell — from a simple chain to a bespoke engagement ring — carries the same attention to detail and love for the craft. Learn more about our story here.

– Highest rated independent jeweller in Essex & Kent with 400+ five-star reviews
– Repairs & bespoke jewellery crafted in-house at our Basildon Eastgate studio
– 3 hours free parking for all customers
– Finance options including Klarna, Clearpay, Laybuy & PayL8R (up to 2 years)
– Specialists in custom wedding rings, permanent jewellery & heirloom redesign

Get in Touch

Call: 01268 267255

Email: basildon@thefamilyjeweller.co.uk

Opening Hours:
Mon–Sat: 9:00am – 5:00pm
Sun: 10:00am – 4:00pm

Speak with Our Experts

Whether it's a custom piece, a jewellery repair, or a gold valuation — we're here to help. Submit your enquiry and one of our trusted team members will be in touch shortly.

Real advice. No obligation. Just honest guidance from Essex’s most awarded jeweller.

Your privacy matters. We’ll never share your details — only use them to offer you the service you’ve requested.

Visit Our Store in Eastgate Shopping Centre

Find us at the heart of Basildon inside Eastgate Shopping Centre — near the ASDA entrance. Walk in for expert advice, a free consultation or jewellery cleaning, and enjoy 3 HOURS FREE PARKING right on-site. No booking needed — we’re here 7 days a week.