Do you offer jewellery cleaning?

Yes, complimentary jewellery cleaning is offered in-store for all visitors.

Can I reach you from Southend by train?

Yes, take the train to Basildon Station – we’re inside Eastgate, a short walk away.

Do you offer finance options?

We offer Klarna, Clearpay, Laybuy and PayL8R (up to 2 years).

Your Trusted Jeweller near Southend

Name: Samuel Perry - The Family Jeweller
Address: Eastgate Shopping Centre, Basildon, SS14 1JJ, GB
Telephone: 01268 267255
Price range: ££

Luxury Bespoke Jewellery, Repairs & Wedding Rings | 400+ 5★ Reviews | Basildon Eastgate Shopping Centre

Jewellery for Every Story

Just 30 minutes from Southend, Samuel Perry offers one of Essex’s leading luxury jewellery experiences. From bespoke engagement rings to expert in-house repairs, you’ll find exceptional craftsmanship and personal service just a short trip away.

– Bespoke engagement rings & wedding bands
– Permanent jewellery — welded bracelets done in-store
– British designer collections: Alex Monroe, Lucy Quartermaine & Kali Forbes
– Professional ear piercing in a comfortable, safe studio
– Browse our full jewellery collections
– Memorial & Ashes Jewellery handmade with care

Jewellery & Watch Repairs near Southend

We carry out jewellery repairs in-house at our Basildon Eastgate studio, from ring resizing and rhodium plating to claw re-tipping and chain repairs. Watch servicing for Rolex, Omega, TAG Heuer and others is handled by our trusted off-site partners. Book a repair appointment.

– Ring resizing & stone setting
– Polishing & rhodium plating
– Chain & bracelet repairs
– Watch batteries & full refurbishments (via partners)

🔧 Book Repairs & Services

Connie C, Southend, 5*
“I cannot rate this jewellers enough. Staff that really care about what you are looking for and go out of their way to make it as special as they can. The workshop is on site so no sending away, they are involved in the creation and changes you are looking for. Friendly and obviously know what they are talking about. If you are looking for that special something for yourself or someone else this is the place to come too.”

Getting to Samuel Perry from Southend

We’re just 30 minutes by car via the A127 or 40 minutes by train from Southend Victoria to Basildon Station. Bus services also run directly to Eastgate Shopping Centre. You’ll enjoy 3 hours free parking and complimentary in-store jewellery cleaning.

Why Southend Clients Love Samuel Perry

Founded by two goldsmiths with over 25 years of experience, Samuel Perry blends tradition, craftsmanship, and modern design to create truly personal jewellery. Read our full story.

– 400+ five-star reviews across Google & Facebook
– Repairs and bespoke work carried out in-house
– Free parking and complimentary cleaning
– Klarna, Clearpay, Laybuy & PayL8R finance options
– Permanent jewellery, wedding bands & memorial designs

Get in Touch

Call: 01268 267255

Email: basildon@thefamilyjeweller.co.uk

Opening Hours:
Mon–Sat: 9:00am – 5:00pm
Sun: 10:00am – 4:00pm

Speak with Our Experts

Whether it's a custom piece, a jewellery repair, or a gold valuation — we're here to help. Submit your enquiry and one of our trusted team members will be in touch shortly.

Real advice. No obligation. Just honest guidance from Essex’s most awarded jeweller.

Your privacy matters. We’ll never share your details — only use them to offer you the service you’ve requested.

Visit Our Store in Eastgate Shopping Centre

Find us at the heart of Basildon inside Eastgate Shopping Centre — near the ASDA entrance. Walk in for expert advice, a free consultation or jewellery cleaning, and enjoy 3 HOURS FREE PARKING right on-site. No booking needed — we’re here 7 days a week.