Jewellery Repairs in Southend

Ring Resizing, Chain Repairs & Restorations | 400+ 5★ Reviews

Only 18 minutes from Southend, our master jewellers in Eastgate Shopping Centre offer trusted, meticulous repairs backed by over 400 five-star reviews.

Restore What Matters Most

At Samuel Perry, we don’t just fix broken jewellery — we revive meaning. A family ring, a gifted necklace, a piece from a milestone moment — they all deserve expert hands.

That’s why every repair begins with a risk assessment, giving you full clarity before we begin. Our technicians assess wear, damage, and settings to ensure your jewellery leaves our workshop safe, secure, and sparkling.

What We Can Repair

Ring Resizing (Gold, Platinum, Silver)
Chain & Bracelet Repairs (Soldering, Clasp Replacement)
Gemstone Replacements & Tightening
Shank Replacement, Re-tipping & Re-clawing
Professional Cleaning & Ultrasonic Deep Finish

Why Jewellery Repairs Matter

Worn claws, cracked shanks, or broken clasps don’t just risk further damage — they mean you stop wearing pieces that were meant to be loved. We help you restore confidence, daily wear, and emotional connection with jewellery you thought was lost.

Real Results: Southend Client Review

“Thank you for fixing my ring from Southend — I thought it was beyond repair, but you brought it back to life! So helpful and welcoming from start to finish.”

— Local Client

Award-Winning Independent Jeweller in Essex & Kent

We’re proud to be the highest-rated independent jeweller in Essex and Kent, with over 400 five-star reviews and hundreds of loyal clients.

Our craftsmanship and customer experience have earned us national recognition:

Top 100 Independent Jewellers in the UK – 2024
Finalist – Independent Jeweller of the Year 2024
Finalist – Independent Jeweller of the Year 2025

Getting Here from Southend

Roughly 25–35 mins from Southend by car or public transport. Train via Upminster (C2C), or direct A127 drive with parking at Eastgate Shopping Centre.

Book a Repair Appointment Now

A Few Fun (and Surprisingly Useful) Facts About Jewellery Repairs

We’ve restored over 1,000 broken or worn pieces others said couldn’t be saved.
Every repair includes a free ultrasonic clean — so your jewellery shines inside and out.
We often help clients from Southend who hadn’t worn their jewellery in years due to damage.
Repairing sentimental jewellery helps preserve memories — not replace them.
Quotes are always free. And always honest.

Live Outside Essex?

Good news: We’ve helped clients from London, Kent, Surrey and beyond. Jewellery this personal is worth the journey.

Samuel Perry, 5 Eastgate Shopping Centre, Basildon SS14 1JJ
Mon–Sat: 9am–5pm | Sun: 10am–4pm
01268 267255 | basildon@thefamilyjeweller.co.uk

Speak with Our Experts

Whether it's a custom piece, a jewellery repair, or a gold valuation — we're here to help. Submit your enquiry and one of our trusted team members will be in touch shortly.

Real advice. No obligation. Just honest guidance from Essex’s most awarded jeweller.

Your privacy matters. We’ll never share your details — only use them to offer you the service you’ve requested.

Visit Our Store in Eastgate Shopping Centre

Find us at the heart of Basildon inside Eastgate Shopping Centre — near the ASDA entrance. Walk in for expert advice, a free consultation or jewellery cleaning, and enjoy 3 HOURS FREE PARKING right on-site. No booking needed — we’re here 7 days a week.