Watch Repairs in Essex
Some watches tell the time. Others tell a story. Whether it’s your daily companion or a once-in-a-lifetime piece, we believe a great repair should restore more than function — it should restore pride. Our brand-trained specialists approach every watch as if it were their own, with nothing rushed, and nothing guessed.
Call us on 01268 267255 or email basildon@thefamilyjeweller.co.uk
Why Choose Us for Watch Repairs?
- Servicing by brand-trained, accredited watchmakers
- Pressure testing, resealing, strap adjustments & diagnostics
- 2-year guarantee on all repairs
- Free estimates with no appointment required
- Over 400 verified 5★ reviews
How It Works
- Walk in anytime — or book if you’ve got more than one story to tell.
- We provide a free estimate. Nothing guessed. No pressure.
- Your watch goes to the best — specialists trained by Rolex, OMEGA, Breitling and more.
- When it returns, it works like new — and feels like yours again.
Choosing Samuel Perry over brand boutiques means you receive the same accredited standard of service — without the inflated overheads. In fact, many of our clients save up to 25% on brand guideline servicing costs, simply by coming to us directly.
Quick Overview
| Lead Times | Servicing: 3–6 weeks | Battery & Reseals: 1–2 weeks |
| Brands We Service | Rolex, OMEGA, TAG Heuer, Seiko, Tissot + more |
| Guarantee | 2 Years (including parts extension) |
| Location | 5 Eastgate Shopping Centre, Long Gallery, Basildon, Essex, SS14 1JJ |
Areas We Cover in Essex
We proudly serve over 100 towns across Essex with expert watch repair services. Browse your local area below to view full service information:
Closest to Basildon
Coastal Essex
West Essex
East Essex
North Essex
Other Areas
Did You Know?
- Steel Rolex Daytonas once came free with gold models — now they auction for six figures.
- OMEGA recommends services every 3–5 years, but many people wait a decade — putting water resistance at risk.
- We’ve saved dozens of family watches others called “unrepairable”.
Frequently Asked Questions
Do I need to book an appointment?
No — pop in anytime. Booking is optional for those with multiple pieces.
Who carries out the work?
Our network includes Rolex, OMEGA, and Breitling-trained technicians with decades of experience.
How long does a repair take?
Battery reseals typically take 1–2 weeks. Full servicing takes 3–6 weeks depending on model.
What’s included in the guarantee?
Every job is backed with a 2-year warranty, covering both the service and eligible parts.
Postal Watch Repairs
Live further out? We handle postal watch repairs from across the UK. Package your item securely, include your contact details and a quick note, and send via Royal Mail Special Delivery or FedEx. We'll inspect it and reach out with a no-obligation estimate before any work is done.
Book Your Repair Consultation
Samuel Perry, The Family Jeweller
5 Eastgate Shopping Centre, Long Gallery, Basildon, Essex, SS14 1JJ
01268 267255 | basildon@thefamilyjeweller.co.uk
Speak with Our Experts
Whether it's a custom piece, a jewellery repair, or a gold valuation — we're here to help. Submit your enquiry and one of our trusted team members will be in touch shortly.
Real advice. No obligation. Just honest guidance from Essex’s most awarded jeweller.
Your privacy matters. We’ll never share your details — only use them to offer you the service you’ve requested.
Visit Our Store in Eastgate Shopping Centre
Find us at the heart of Basildon inside Eastgate Shopping Centre — near the ASDA entrance. Walk in for expert advice, a free consultation or jewellery cleaning, and enjoy 3 HOURS FREE PARKING right on-site. No booking needed — we’re here 7 days a week.
Opening Hours
Monday – Saturday: 9:00am – 5:00pm
Sunday: 10:00am – 4:00pm